Key Responsibilities
1. Hands-On API & Event-Driven Development
- Develop, test, and deploy end-to-end APIs, integration flows, and event-driven patterns using the MuleSoft Anypoint Platform (Studio, API Manager, CloudHub/RTF) and Solace PubSub+ (Event Portal, brokers).
- Design and build RAML/OAS API specifications and implement API-led connectivity architectures (Experience, Process, and System API tiers).
- Configure Solace PubSub+ message queues, topics, subscriptions, and event mesh networks for high-throughput, real-time messaging.
- Build and maintain standard integration points with internal ERP systems—specifically SAP S/4HANA—using SAP Connectors, OData, and modern enterprise integration patterns.
2. Platform Integration & Onboarding
- Execute technical onboarding and connectivity setup for applications, databases, and third-party SaaS services entering the API and event mesh networks.
- Conduct performance, load, and end-to-end testing of integration flows and event streams to validate low-latency and reliable message delivery.
- Ensure all MuleSoft APIs and Solace event configurations adhere strictly to global API design standards, security guidelines (OAuth, TLS), and internal architecture blueprints.
3. Monitoring, Troubleshooting & Operations
- Monitor the health of the MuleSoft and Solace environments, tracking API transaction rates, response times, message queues, and event subscription backlogs.
- Provide rapid Level 2/3 technical support for integration failures, runtime exceptions, API gateway issues, connection drops, and message queue blockages.
- Perform root-cause analysis (RCA) on persistent runtime issues and implement permanent structural fixes (such as implementing robust error-handling, caching, or reconnection strategies).
- Help maintain detailed documentation for API contracts, event schema definitions, topology diagrams, and deployment pipelines.
4. Technical Collaboration & Continuous Improvement
- Work under the mentorship of T2 Technical Architects to align MuleSoft and Solace designs with the wider Global Integration Hub architecture (such as SAP BTP IS, Azure IS).
- Identify opportunities to migrate legacy point-to-point integrations and file transfer protocols to modern, real-time API or event-driven patterns.
- Assist in platform maintenance, coordinate runtime patch testing (Mule runtimes, Solace firmware), and manage digital certificates/keys for secure connections.
Required Experience & Qualifications
Technical Competency & Platform Expertise
- Integration Focus: 3+ years of direct, hands-on experience designing, developing, and managing integration solutions using MuleSoft Anypoint Platform (CloudHub/RTF) and/or Solace PubSub+ (or equivalent enterprise event brokers like Kafka, RabbitMQ, though Solace is highly preferred).
- API Design & Standards: Deep understanding of RESTful API principles, RAML/OAS, HTTP/HTTPS, JSON, and XML formats.
- Messaging & Event-Driven Patterns: Solid experience with pub/sub architectures, message queueing, event-driven design, JMS, MQTT, AMQP, and Solace event mesh concepts.
- ERP/System Integration: Basic to intermediate knowledge of integrating with SAP ERP/S4HANA environments using MuleSoft SAP Connector, IDocs, or RFCs.
Industry & Domain Knowledge
- CPG/FMCG Familiarity: Experience working within a fast-moving consumer goods, retail, or logistics-heavy business environment.
- Supply Chain Processes: Good understanding of standard physical supply chain movements, primarily Order-to-Cash (O2C), Procure-to-Pay (P2P), and warehouse operations (3PL integrations).
Soft Skills & Collaboration
- Problem-Solving: Analytical mindset with a systematic, calm approach to diagnosing system errors and data mismatches.
- Collaboration & Communication: Excellent verbal and written skills, with the ability to coordinate technical requirements smoothly with internal and external IT squads.
- Growth Mindset: Strong willingness to learn, adapt to new cloud-based integration trends, and expand skills into adjacent integration technologies (like Azure or SAP BTP).
Education & Certifications
- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or equivalent practical work experience.
- Certifications in MuleSoft (e.g., MuleSoft Certified Developer, MuleSoft Certified Integration Architect) or Solace (e.g., Solace Certified Developer/Architect) are highly regarded.
